NEXORVAL Money‑Back Guarantee

At NEXORVAL, your confidence in our services matters. If you are not fully satisfied with your qualifying purchase, we offer a straightforward refund process designed with clarity, fairness, and transparency.

1. Qualifying Purchases

The Money‑Back Guarantee applies to:

  • Initial service subscriptions purchased directly via nexorval.it.com
  • One‑time digital service packages listed as eligible at checkout
  • First-time client purchases (one guarantee per client account)

Purchases made through third-party partners or resellers are subject to their respective refund policies.

2. Refund Period

Refund requests must be submitted within 14 calendar days from the original purchase date. After this period, purchases are considered final and non-refundable unless otherwise required by applicable law.

3. How to Submit a Claim

  1. Email our support team at [email protected]
  2. Include your full name, order number, and purchase date
  3. Provide a brief explanation of your reason for requesting a refund

We aim to review all claims within 3–5 business days and notify you of the outcome promptly.

4. Refund Requirements

  • The request must be submitted within the stated refund period
  • The service must not have been substantially completed or fully delivered
  • All account information must be accurate and verifiable
  • No violation of our Terms of Service must have occurred

5. Exceptions & Non‑Refundable Items

  • Customized or bespoke services once work has commenced
  • Renewal subscriptions after the initial billing cycle
  • Services fully delivered before refund request submission
  • Accounts suspended due to policy violations

Partial refunds may be issued at NEXORVAL’s discretion when partial services have been rendered.

Refund Processing & Support

Approved refunds are issued to the original payment method within 7–10 business days, depending on your financial institution.

For any questions regarding this policy, please contact our client support team.

Contact Support

NEXORVAL — Committed to clarity, fairness, and client satisfaction.